Itil V4 Foundation Certification Exam – ITIL® 4 is an evolution of ITIL v3, providing a practical and flexible transition that enables organizations to adopt the new ways of working demanded by today’s digital world.
This ITIL update reflects the fast-paced and complex environment we live in and new ways of working and evolving practices. All this is important not only for ITSM professionals, but also for a wider circle of professionals working in the world of digital transformation.
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The purpose of ITIL® 4 is to provide organizations and professionals with comprehensive guidelines for managing information technology in the modern service economy.
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If you have only used ITIL v3 Foundation in the past, the recommended approach is to take ITIL® 4 Foundation for an easy transition to the new ITIL® 4 scheme.
There is a lot of new material in ITIL® 4 Foundation, so a new test is needed to assess your knowledge of the new ITIL® 4 Foundation guide.
Alternatively, you can also gain 17 credits from ITIL v3, which will qualify you to complete the ITIL Managing Professional Transition module to transition to ITIL® 4.
ITIL® 4 Foundation is an introductory course to the ITIL IT Service Management (ITSM) certification. The training course is designed as an introduction to ITIL® 4 and enables you to understand a new perspective on IT service management through a service value system.
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ITIL® 4 modernizes IT service management by reframing many established ITSM practices in the broader context of customer experience, value streams and digital transformation.
An important part of the training is the integration of ITIL with new ways of working, such as Lean, Agile and DevOps.
This two-day training course by 1 World Training prepares you for the exam leading to the ITIL® 4 Foundation certification.
By the end of this course, you will understand the concepts of service management, ITIL® 4 guiding principles, the service value chain, the four dimensions of service management, continuous improvement and skills review.
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The ITIL® 4 Foundation certificate is a prerequisite for completing any of the ITIL Managing Professional and ITIL Strategic Leader modules leading to the ITIL Master qualification. Participants will receive an ITIL Foundation workbook containing all presentation materials, course notes, case studies and practice tests.
The purpose of the exam is to assess whether participants have demonstrated an adequate understanding of the ITIL® 4 service management framework.
The exam is a closed book with forty (40) multiple choice questions. The pass mark is 65% (26 out of 40 questions).
Individuals at the start of their service management journey; ITSM managers and aspiring ITSM managers; individuals working in other areas of IT (digital, product, development) with a strong service delivery interface; existing ITIL qualification holders who wish to update their knowledge.
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If you are facing any financial difficulties and need help with this course, 1 World Training Management can offer you 2 interest free payment plan options to make your certification easier.
Save -50%! This e-learning – ITIL® 4 Foundation Certification Training with Take2 in Dutch with Axelos exam. code:ITIL4FNDNL-E-2 can be yours for ITIL 4 Foundation is a certification exam that tests your knowledge of the ITIL 4 framework, a set of best practices for IT service management. The ITIL 4 Foundation exam is designed to measure your understanding of the key concepts, principles and practices of the ITIL 4 framework, including:
Understanding the concept of the ITIL 4 Foundation Exam is very critical, but it is equally important to understand the ITIL exam pattern so that you can be confident. It is highly recommended that you check each destination carefully. This includes reviewing each topic and its subtopics. Take enough time for each subject and understand the exam topics thoroughly. You can broaden your knowledge by focusing your studies on course areas. This test covers the following seven areas:
As a responsible vendor, AXELOS has produced a series of sample documents that candidates can use to prepare for the exam. These papers will show you how questions are typically presented and you can use them to test your knowledge and understanding as you study. But remember that the real questions you will be asked in the exams will not be the same as those on this paper.
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ITIL Foundation Training usually takes two and a half days and at the end of the training there is usually an exam depending on the training provider. Candidates who are interested in self-study for the foundation exam or teaching in another format such as distance learning can do so. Accredited AXELOS training organizations offer training and set their own prices.
We are all aware of the importance of books and their effectiveness. They not only help you understand the subject better but also clarify your basics. AXELOS understands your concern and offers ITIL Foundation Certification and ITIL 4 Edition information to help students prepare for the exam. ITIL Foundation, ITIL 4 Edition is now available in French, German and Spanish in the TASO store.
Even after you’ve read your books, you’ll likely have some major reservations. In such cases, join a community or an online forum where you can get all your questions related to the exam. With so many applicants on the same path as you, you won’t have any trouble connecting with them. Joining online forums will also not add to your knowledge but will help you improve your own skills.
Training is essential to passing any certification exam and ITIL is no exception. So make sure you practice as often as possible. Practice tests are a great way to improve your preparation and boost your confidence. Also, don’t forget to check your wrong answers. This gives you time to reflect on where you are lacking and you can begin to improve in those areas. Start with the ITIL Foundation Practice Test to stay ahead of the competition!
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Testprep Training offers a wide variety of professional certification exam practice tests and online courses created by industry experts and working professionals. Test your skills and gain confidence to appear in the exam. In addition to these, there is an eighth module called ITIL 4 Managing Professional Transition, which is aimed at people who already have 17 or more credits under the ITIL V3 qualification scheme.
You can see from the diagram that there are two different designation streams – ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL).
Aimed at IT professionals working in digital teams, the ITIL 4 Managing Professional stream aims to provide you with all the practical and technical knowledge you’ll need to effectively manage IT projects, services and workflows, and how to manage teams within them.
The ITIL Strategic Leader stream recognizes that the value of ITIL goes beyond IT operations and can actually be beneficial to all digital services. Following this stream will demonstrate that you appreciate and understand how IT can influence and impact overall business strategy.
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Final learners must complete ITIL Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) to qualify for the ITIL Master.
So how do you know which stream and which modules are right for you? And what will you learn with each of these qualifications?
The Foundation module is an entry-level qualification and is aimed at professionals just starting their ITIL 4 journey. However, as ITIL 4 represents a step forward in the framework, it is also aimed at existing IT service management workers who wish to update their current ITIL knowledge.
If you work in the IT function of your company and need to understand the basic concepts of IT and digital service delivery, you should start here. The ITIL 4 Foundation module is designed to introduce you to IT Service Management through an end-to-end operational model for creating, delivering and continuously improving digital products and services.
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This module must be completed before you can proceed to any higher level Specialist, Strategist or Leader modules.
If you are an IT or digital leader responsible for ensuring that work is aligned with strategic business objectives, or if you are charged with the ongoing management, development and improvement of digital teams and services, this is the module for you
The DPI module supports change management and will help you drive and manage organizational change while minimizing disruption. You will learn how to lead IT teams, create optimized, modern digital services and innovate while remaining compliant. It will teach you how to foster a culture of continuous improvement and facilitate decision-making.
Developed to assist IT professionals responsible for service delivery, this module addresses the cultural and management aspects of the team involved in the process and how to integrate them into the end-to-end value stream.
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CDS will teach you how to effectively manage IT teams, improve existing processes and optimize value streams and workflows. You will learn how to use ITIL practices to align your organization’s digital services with your overall business strategy,
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