Remote Desktop Support Engineer Interview Questions And Answers – Desktop support is one of the most in-demand career opportunities in IT. So, to stand out in your desktop support interview, you need to do your best. The better you know the types of desktop support interview questions, the better you’ll be at doing the job and getting the job. To help you out, here are some frequently asked desktop support interview questions to ease the learning process.
The role of a desktop support engineer involves troubleshooting the company’s computer systems. They install, administer and troubleshoot software or hardware. They are responsible for troubleshooting server and security issues that affect business networks. As companies try to stay ahead of their competitors with desktop support services, the demand for desktop support engineers is high.
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If you want to pursue a career in desktop support, here is a list of desktop support interview questions and answers that will help you reach and achieve your goals.
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Experts have prepared questions starting from the most basic level; As you progress, the level of difficulty of the questions increases.
The EXE file only verifies that the version of Windows Installer on the system is correct; it does not install the MSI file.
This is a question you can answer yourself. You can search for the OS used by the company you are interviewing for.
Learn a little about it so you can answer additional questions you may have, such as why you want to work with this OS over others. Learn how it works, what features it has, etc
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Windows has a feature called Safe Mode that can be used to scan the OS and clean it of any adware. It is also used to configure applications and troubleshoot drivers. Unlike normal mode, it allows you to run diagnostics and delete unwanted applications from the OS.
There are two ways to boot your system into safe mode. Close all open programs and restart your computer. When the operating system starts to boot, press the F8 key repeatedly. A pop-up window will open with the option to start in safe mode and some other boot options.
The Run command can also be used to complete tasks. To invoke the Run command, press the Windows key and R at the same time. After entering it, enter MSConfig in the window. The Safe Boot option will appear in the window. After selecting the basic settings, restart the machine. Your computer will start in safe mode.
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This is a feature of Windows Active Directory that gives users and user accounts more control. They provide effective access to all network users. It is also used to enforce security and user network rules.
You can use it to manage certain actions, such as preventing users from logging out, executing commands, accessing the control panel, etc.
A private server is a virtual private network (VPN) server. It is often used by government agencies, businesses, and other organizations for private communications on local or public networks. It acts as a secure channel between your device and the Internet. They protect against censorship, surveillance and other interference in web streams.
You can browse the internet anonymously by hiding your IP address and location. Your communications are encrypted and you can stream your favorite data quickly.
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Active Directory provides computer and software security. In a Windows domain network, it authenticates and approves each computer and user. In addition, it is used to control other activities, including setting up administrator accounts and establishing connections to external hardware such as printers and scanners.
It makes it easier to organize corporate computer users. IT administrators also use it to manage enterprise hierarchies.
An application uses the operating system as a user interface and as an interpreter between the computer’s hardware and programs. Windows 95, Windows 98, Windows ME, etc. are examples of simple operating systems, while Windows MT, Windows 2000, Windows 2003, etc. are examples of network operating systems.
This is an external port, such as a USB port. Firewire ports provide fast connections between computers and peripherals. Its data transfer speed is 400 MBPS. It is easily recognized and often seen on external storage devices along with video and audio devices.
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Unless your device is USB 3.0 compatible, always choose Firewire if you have a device that supports both USB and Firewire. It can be used to create both shared connections and ad hoc networks. However, because of USB 3.0, Firewire ports are not often used.
This error screen appears on your computer after a fatal system error or system crash, such as:
The operating system is no longer safe, so to speak. However, the error can be fixed by wiping the RAM chip, and if it persists, test it on another computer to determine if the RAM is the problem. Each error in the Blue Screen of Death has a specific code. Just copy, google or talk to someone who knows.
Network resources such as printers, files, and folders are assigned permissions. Active Directory containers such as domains, sites, OUs, etc. are assigned policies. Users and groups have rights.
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Yes. After logging in with an administrator account, launch the launch window. Type the command diskmgmt.msc in it. After pressing Enter, a new window will open. To switch to the dynamic hard disk option, right-click the Basic hard disk option.
To facilitate communication between multiple computers on a network and other IP networks, Dynamic Host Configuration Protocol (DHCP) is used to dynamically assign computers IP addresses and other network configuration parameters.
A routing device called the default gateway is used to direct ignored traffic to the local subnet. No default gateway is required. If your network doesn’t exist, you don’t need to provision the router.
You only use the default gateway address when trying to connect to a computer on a different network. Trying to connect to another network without it will result in an error message.
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Without the need for a server connection or Exchange profiles, OST files can be converted to PST files using a professional solution.
If this error occurs, users have two options: either they can fix it themselves or they can report it to Microsoft. Open the Run command and type services.msc into it, then press Enter to start fixing the problem yourself. Find the Windows Update option in a new window and use the right-click menu to select Properties.
Type “enable” in the blank and then click “start”. Once you click OK, the problem will be fixed.
When two or more computers work together as a single system and share resources, it is called clustering.
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22. What is the best technique to connect to a client from a server if it is in a different location?
Using the MSTSC command or remote desktop connection, it is possible to connect to the client from a location other than the server. You can use someone else’s computer as if you were sitting next to them, but you need to know the IP address of the remote computer or a computer on the same network.
Start Run Windows and enter the command mstsc /v:COMPUTER /f, where V stands for remote computer and f stands for full screen mode. Next, click on
You can also type mstsc and press Enter to open the Remote Desktop dialog box where you can enter the computer name or IP address to log on.
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A console program called IPCONFIG was created to run from the Windows command line. It offers various command line options.
It is a collection of trees that share configurations but not the names of adjacent locations.
This error often occurs when the computer tries to boot from a flash drive or hard drive that is not a boot source. This error can also sometimes be caused by corrupted files, loose IDE connectors, outdated BIOS, damaged hard drives, and OS upgrade issues.
In the DNS hierarchy, a child domain is a smaller domain that is part of a larger domain. It can be pronounced as another subdomain name.
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A domain controller, or DC, is a computer running MS Windows or NT that responds to user ID and password security authentication requests in a Windows Server domain. It is responsible for providing hosts with access to Windows domain resources.
A secondary domain controller serves as a backup to the primary domain controller. While a DC has five operational responsibilities, including domain name master and schema master, ADC has only three, namely RID master, PDC emulator, and infrastructure master.
Exactly. The next time you restart your computer, you will immediately be logged in to the desktop of the selected account.
It is difficult to tell the difference between an Ethernet cable and a crossover cable
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